Frequently Asked Questions

Shipping times depend on where you are located in the world. Normally within North America and Europe our shipping times are fast. All shipping times can be seen at checkout.

We offer a 14 day full return. You can be responsible for the cost of your return, depending on your country.

If you’ve received a faulty item, we recommend you to do the following:

• Please send our Customer Support Team the following info:
• Your Order Number
• Item Name
• Photos that show the following:

1. A full image of the faulty item
2. The fault as clearly as possible on the item
3. The label

Do not worry about sending the item back – we will be in contact with you as fast as possible. Until then, keep hold of the item.